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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Hanson

Lisa Hanson

July 29, 2026

5  out of  5
rating by Lisa Hanson
"Great insurance agency. Friendly service and great rates. We have been using them for 12 years."
We responded:
"Thanks Lisa for sharing your thoughts! 12 years has flown by. We’re so glad you’re happy with our service at our Henderson State Farm office. If you ever have questions or need help, you know we are always here for you. Enjoy the summer!

Amber Aiello - State Farm Insurance Agent"
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Kyle Retama

July 16, 2026

5  out of  5
rating by Kyle Retama
"Had a very easy and solid experience working with Chandler. Knew his stuff and had changes back quick on quotes and plenty of information before selecting a policy. 10/10 would recommend again"
We responded:
"A sincere thank-you for your review, Kyle. We truly value your business and your kind words. Chandler is very good and also very popular so thanks for letting everyone know! As always, reach out if you need anything. We are here to help with any and all insurance needs.

Amber Aiello - State Farm Insurance Agent"
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Val Zike

July 11, 2026

5  out of  5
rating by Val Zike
"Chandler Carmell was very helpful and answered all my questions I had about my car insurance. I spoke to different agents from other insurance companies and he was the best!. He is very professional, friendly and has a positive attitude. He responded promptly to my phone calls. I highly recommend Chandler and look forward to having him as my agent at Amber Aiello State Farm Insurance Company. Thank you!"
We responded:
"Thank you, Val! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Henderson!

Amber Aiello - State Farm Insurance Agent"
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Kathy Bracamonte

May 27, 2026

5  out of  5
rating by Kathy Bracamonte
"Just love AmberAiello. She is always so willing, able and knowledgeable about State Farm. She has helped me with auto insurance, life insurance and renters insurance. Always doing an excellent job with each. On a personal note she has always been so kind and patient with me. I could not recommend her more.
Kathy Bracamonte"
We responded:
"I'm so happy you took the time to leave a review Kathy! Thank you for sharing such kind thoughts and I am always happy to make sure you feel comfortable and well taken care of. As always, reach out with anything you need and we're right here for ya'.
Amber Aiello - State Farm Insurance Agent"
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Katrina Bolt

May 18, 2026

5  out of  5
rating by Katrina Bolt
"My agent was Chandler and he was great to work with. No pressure and answered all my questions. I was shocked at the rate we received with my daughter, who is new driver. I was glad I made the switch. 5 stars to Chandler and 5 stars to this particular agency."
We responded:
"As a mother of 3 I understand the cost of our young drivers fist hand! So very happy we were able to help you and your daughter. Your 5 star review is very much appreciated. Thank you and we look forward to continuing to offer great service and great rates."
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Danielle Kyes

May 12, 2026

5  out of  5
rating by Danielle Kyes
"We worked with Chandler to get our insurance transferred over to State Farm and he made it incredibly easy and stress free. The process was very quick!"
We responded:
"Thanks for the 5-star shout-out, Danielle! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer and we are here to continue guidance and support whenever you reach out.

Amber Aiello - State Farm Insurance Agent"
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Sheila Lefforge

May 2, 2026

5  out of  5
rating by Sheila Lefforge
"Called Chandler after hours, he returned my call shortly after. He explained the increases in premium cost & recommended an insurance broker for my son that lives in TX. He is super knowledgeable & professional. Highly recommend him & this State Farm location."
We responded:
"Sheila thank you kindly for taking the time to leave us a review. We look forward to working with you. "
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Natalie Brewer

March 26, 2026

5  out of  5
rating by Natalie Brewer
"I’m so unbelievably happy with this State Farm branch. The monthly premium for the policy plan at State Farm for my car insurance is almost $200 less than the monthly premium for the exact same policy plan at Progressive. I cancelled my Progressive, and I’m staying with State Farm. Chandler made the process so easy and comfortable for me to switch to State Farm over the phone, and he was friendly, knowledgeable, patient, and easy to talk to. I’m finally getting all the coverage that I want for a great deal. State Farm has a 10% monthly premium discount too with a Drive Safe and Save feature, and it’s worth it. The State Farm app has a lot of safety features too for sensing if one’s car has been in an accident and alerting oneself to assist with the help one would need after an accident, like possibly law enforcement, medical help, towing, etc. All my policy information is easily accessible and changeable from the State Farm app, and this branch is quick to respond to calls, texts, and/or emails. This is a long review, but I’m going full-out because I couldn’t be any more lucky to switch to a so much better and costly effective deal with coverage that makes me feel comfortable driving in my car. This is my birthday present to myself. And a big thank you to Chandler again for guiding me and helping me feel peaceful about car insurance again. This is a well-operated State Farm branch with agents who have a lot of experience and genuine care for people. That’s my Ted Talk lol, but I really do mean every word. I feel lucky and blessed."
We responded:
"Happy Birthday to you! What great timing this is for you. We are thrilled to save you money on complete auto coverage. We do strive to combine tech with customer service in the perfect combination and I'm glad you experienced it. I'm especially thankful that you are sharing it with the world. We appreciate you as a customer and will be here for all of your insurance needs now and into the future. "
Profile photo of Joe Silverman

Joe Silverman

February 10, 2026

5  out of  5
rating by Joe Silverman
"Besides assisting me to achieve a huge savings on my auto and renters insurance, it has been a pleasure working with Chandler, always patient, professional, and helpful! I strongly recommend this State Farm agency."
We responded:
"Hi Joe! Thank you so much for your kind words and passing along your recommendations. We are pleased to work with you and its an honor to prove that our customer service is above and beyond. As always, we are here for your insurance needs and very happy to help. "
Profile photo of Jeannie Dr. Yang

Jeannie Dr. Yang

January 26, 2026

5  out of  5
rating by Jeannie Dr. Yang
"State Farm Insurance provided an excellent experience from start to finish. Chandler was extremely patient and took the time to walk me through multiple quote options, adjusting them as needed until we found the one that made the most sense for me. There was never any pressure—just clear explanations and genuine support throughout the process. Communication was easy and timely, and I always felt comfortable reaching out with questions. Overall, the service was efficient, transparent, and reassuring. Thank you for making the process so smooth."
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Muthukumaran Palanichamy

December 20, 2025

5  out of  5
rating by Muthukumaran Palanichamy
"Great experience working with Kathy at Amber Aiello State Farm."
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Ruixin Investment LLC

December 9, 2025

5  out of  5
rating by Ruixin Investment LLC
"Initially, I only purchased home insurance for one property through this agency. During the collaboration, I experienced their professional and comprehensive service capabilities. Subsequently, I transferred coverage for two additional properties and my vehicle to this agency.

Their agent, Chandler, he is exceptionally responsible, as a client, I can feel his sincere and meticulous professionalism, he is incredibly patient, considering details for clients that are even more thorough than they themselves would think of. He always carefully ensures everything is correct, offering both expert advice and thoughtful&kind reminders, I am truly appreciated for this.

Overall, this agency is like the ‘Michelin 3--star’ of the insurance industry."
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Karen Winterbottom

November 16, 2025

5  out of  5
rating by Karen Winterbottom
"I have been with Amber and her team for at least six years now. I bundle everything with them and so far have gotten the best price and service of any insurance carrier I’ve been with. I’d also like to give a big shout out to CATHY & CHANDLER Her key staff people. They knocked themselves out to always assist me with any inquiry I have. If I leave a message, the turnaround time is almost instantaneous, and they are always on top of things. You couldn’t pick a better group of professionals. Karen W."
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Stacey Wynn

November 4, 2025

5  out of  5
rating by Stacey Wynn
"They always take care of me! I've been with amber for over 10 years. Kathy has always taken care of me over the years. Just recently Chandler helped me and my family save big time by bundling all of our cars and homeowners. My husband made the switch from his insurance company that he has been with for over 20 years. Chandler was super diligent in making sure that we got exactly what we needed and was patient while we were making our decision. So happy that we're with Amber's office!"
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Jared Smart

September 16, 2025

5  out of  5
rating by Jared Smart
"Really great team - thanks to State Farm for covering all our insurance needs; including, auto, home, and more. Shout out to Chandler for stellar customer service."
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LYNETTE ACEY

September 10, 2025

5  out of  5
rating by LYNETTE ACEY
"I am very pleased with my experience with Chandler Carmell at State Farm. He patiently explained my coverage options, answered all of my questions and followed up in a timely manner without being pushy. I now have the same coverage at a much lower rate than my previous insurance provider. I highly recommend him if you’re in the market for more reasonably priced insurance."
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Rahim Hirji

September 10, 2025

5  out of  5
rating by Rahim Hirji
"Amber has been my agent for over 10years! Amazing customer service! Has always been able to assist me with any question I've had and highly recommend her to anyone looking for any insurance products !"
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Mike Cutsey

September 10, 2025

5  out of  5
rating by Mike Cutsey
"Chandler has been great to deal with, he has answered all my questions and quoted accordingly, took care of everything in 1 day. Appreciate his help for my cars and home property insurance"
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Misty Eyes

September 2, 2025

5  out of  5
rating by Misty Eyes
"Couldn’t be happier with our experience with Amber, Cathy and Chandler. I believe our near 20yr relationship says it all. :)"
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nathan rasco

September 1, 2025

5  out of  5
rating by nathan rasco
"been with her for over 20 years great shes helped with huge issues and small issues as if they were the same. all her employees are amazing and always help with anything needed"
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Jarvis Brown

August 28, 2025

5  out of  5
rating by Jarvis Brown
"Amber and her team were great as always. Always the most exceptional people and service"
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Mya Gayou

August 28, 2025

5  out of  5
rating by Mya Gayou
"Thank you Amber, Kathy & Chandler! They provide great customer service! I can see why they have all positive reviews! They’ve got a client for life from me!!!"
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Brandi Banker

August 28, 2025

5  out of  5
rating by Brandi Banker
"Amber, Kathy and Chandler provide the best customer service ! They are knowledgeable, friendly, always there to assist in all areas of insurance! I highly recommend you contacting their office! Brandi"
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Kristi Ferreira

July 29, 2025

5  out of  5
rating by Kristi Ferreira
"Amber and her team are on it!! They ensure our family has the correct coverages for our needs and are very transparent about everything which is hard to find these days. Mahalo for always being profession and courteous."
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George Diuguid

July 22, 2025

5  out of  5
rating by George Diuguid
"We just started a policy with State Farm. Chandler was very quick to respond. He was very knowledgeable and very friendly."